Local philanthropist reflects on giving

By Blake Sittler

SASKATOON — Don Neufeld had only been back 24 hours from volunteering on a Haiti relief mission when he arrived at Saskatoon Friendship Inn to make a donation of $100,000 for their development campaign.

Neufeld, along with his brother Murray, operates J&H Builders Warehouse, a local hardware and lumber chain started by their father in the 1960s. Neufeld’s family has made a concerted effort to support local charities, including both Friendship Inn and the Food Bank.

Their family was raised to live out the ideal that their good fortune should be shared with those in the community who are struggling, Neufeld said.

“My wife and I and our kids have volunteered here in serving and we see the need not only for food but for counselling and some medical attention,” Neufeld said of the Friendship Inn campaign.

Neufeld supports his staff in allowing them work time to volunteer at Friendship Inn over the lunch hour, especially in the winter months. He has seen that in most cases his staff get more out of the encounter than the recipients of the meals.

“We want to generate a spirit of generousity in our staff,” said Neufeld.
“The J&H staff . . . love the experience of working here,” said Geselle Doell, director of Friendship Inn.

Neufeld also sits on the board of Samaritan’s Purse, an internationally recognized charitable aid and relief group founded by Franklin Graham. Most people know the work of this organization through their annual Operation Christmas Child, which provides children in Third World countries a gift box of toiletries, toys and small gifts.

Neufeld was pleased to see “how present” Samaritan’s Purse is in Haiti. “We’re providing shelter, biosand water filters, and food in co-operation with US Aid.”

He also noted that one of the unique offerings of his organization was the provision of sterile surgical environments for the medical teams that Samaritan’s Purse is providing. The earthquake caused untold numbers of broken arms and legs that, due to infection, had to be amputated.

“Our people aren’t amputating; they’re saving limbs,” said Neufeld.
One of the other areas of specialty is demolition and rubble removal. Samaritan’s Purse has been providing bulldozers and other equipment to help clear away the millions of tonnes of debris. Neufeld said their equipment can clear away a three-storey building in one day, whereas doing it by hand would take three months.

Port-au-Prince “is a city in chaos,” he said. “The amount of rubble is unbelievable. They don’t know where to put it.

Neufeld’s business model is shaped in part by his belief in the value of family time.

“Our stores are closed Sundays,” he explained. “Some people tell us that they don’t share our religious values and I tell them that it’s not about religion: it’s about giving staff time with their families.”

Neufeld’s parents, Harold and Viola, were models of how the company continues to operate. They were involved in children’s summer camps and other charities. Neufeld’s children have continued this family practice and have volunteered in different areas, including Haiti, Nicaragua, and Sudan.

Neufeld has been told by his competitors and customers that he is losing business when he does not open for Sunday shopping. He says that this practice does other things for his business, contributing to a strong staff and customers who share their family values.

“People might not agree with us but they respect us,” he said. “We know we’re foregoing some business, but it’s the decision we’ve made.”

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